Privacy policy

At JO Newman’s Brew Coffee Company, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your information when you visit or make a purchase from our website.

1. Information We Collect

a. Personal Information

When you place an order or create an account, we may collect:

Name
Email address
Phone number
Billing and shipping address
Payment information (processed securely through third-party gateways)

b. Non-Personal Information

We may collect:

Browser type
Device information
IP address
Pages viewed
Cookies and tracking data for analytics and website performance

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Communicate order updates
Improve customer support
Send promotional emails (only with your consent)
Enhance website performance and user experience
Prevent fraud and maintain security

3. Cookies & Tracking Technologies

Our website uses cookies to:

Keep items in your cart
Store login preferences
Improve browsing experience
Analyse website traffic

You can disable cookies in your browser settings, but some features may not work properly.

4. Sharing Your Information

We do not sell your personal data.
We only share information with trusted third parties for purposes like:

Payment processing
Shipping and order fulfilment
Email marketing (with your permission)
Website analytics

These partners are required to keep your information secure.

5. Data Protection & Security

We use modern security measures to protect your data, including:

SSL encryption
Secure payment gateways
Restricted access to personal data

However, no online method is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights

Depending on your region, you may have the right to:

Access your personal data
Request corrections
Request deletion of your data
Opt out of marketing emails
Request a copy of your stored data

To exercise these rights, contact us anytime.

7. Email & Marketing

You will only receive marketing emails if you subscribe or check the option during checkout.
You can unsubscribe anytime through the link in the email.