FAQs | Jo Newman's Brew

Home FAQs | Jo Newman's Brew

Frequently asked questions

Have questions? We've got answers! Learn more about our coffee, teas, shipping and more.

Where does your coffee come from?
We offer single-origin coffees from growing regions around the world, including Colombia, Peru, Mexico and Bali, plus our own signature blends like 6 Bean, Cowboy and Breakfast Blend.
Is your coffee freshly roasted?
Yes! Our coffee is roasted in small batches for peak freshness and flavor.
Can I get whole bean or ground coffee?
Both. Pick your grind on each product page, from whole bean to ground for your brew method.
Do you offer instant coffee?
Yes! Our Instant Coffee is quick, smooth and bold, perfect for busy mornings, travel, or the office.
Do you have decaf?
Yes, try our Peruvian Decaf, Decaf Espresso, or Half Caff Blend for half the caffeine.
I'm not sure what to try. Where should I start?
Try a sample pack! Our Best Sellers Sample Pack includes six 2 oz bags of customer favorites, so you can find your perfect cup.
Do you sell tea?
Yes! We carry loose-leaf teas including Earl Grey, English Breakfast, Jasmine, Masala Chai, Hibiscus Berry, Peach Paradise and Mango Treat, plus powdered Matcha and Hojicha.
How should I store my coffee?
Keep it in an airtight container, away from sunlight, heat and moisture. For the best flavor, enjoy within a few weeks of opening.
Where do you ship?
We currently ship within the United States only.
Can I return or exchange my order?
Please see our Refund Policy for details.
How can I contact you?
Email us anytime at jonewmansbrew@gmail.com. We're a small family business, so you'll hear back from a real person.